ELECTIVES

Technology for Hospitality and Tourism

High School · 9 – 12 Courses

All coursesHigh SchoolElectives41 topics

Technology for Hospitality and Tourism

Overview

This course takes the knowledge acquired in the Introduction to Hospitality and Tourism and narrows the focus to a study of how technology impacts the industry. This is the second course in a series to dive into the career avenues and business opportunities of the hospitality and tourism field, with a special focus on the computer technology and computer-related skills necessary to succeed in the profession. This course will prepare you even further for your launch into a hospitality and tourism career, with projects and activities that you will be able to apply to your search for a job in this high-demand industry.

Major Topics and Concepts

Industry of Change

7
  • Evolution of technology
  • Emerging technologies
  • Components of hospitality and tourism sectors
  • Role of professional organizations
  • Information technology tools for careers
  • Role of the “cloud”
  • Creating travel documents and itineraries

Reserve Your Seat

8
  • Current trends
  • Travel consultant services
  • Major travel computerized reservation systems
  • Ticketing process
  • Required travel documents
  • Regulations and cultural expectations
  • Routine tasks of computer reservations agents
  • Creating a passenger name record (PNR)

Keep It Safe

7
  • Ethical issues
  • Self-responsibility
  • Security issues
  • Security solutions
  • Security procedures
  • Personal device use
  • Role of artificial intelligence

Upgrade Your Stay

5
  • Personal information management systems
  • Inventory
  • Office technology
  • Internet fundamentals
  • Customer relation management

Know the Flow

6
  • Telephone etiquette
  • Communication
  • Reservation process
  • Guest services
  • Check-out procedures
  • Social media feedback

Industry of Opportunity

8
  • Career skills
  • Positive work behaviors
  • Job opportunities
  • Education requirements
  • Résumé and cover letter
  • Career portfolio
  • Interview skills
  • Personal hygiene
Courses

Browse the full catalogue

Every Middle School and High School course across all subjects and electives.

All courses Fee Structure

What this level costs

One fee per level, with every inclusion listed for Middle School and High School.

See the fees

Want to sit in on Technology for Hospitality and Tourism?

Book a free demo class and see how this course is taught, live with a certified teacher.

Book AppointmentRegister Now